Our Commitment to Trust
At Xefai, we understand that trust is the foundation of every successful partnership. Our Trust Center provides transparency into our security, privacy, and compliance practices.
Security
Data Protection
We implement industry-leading security measures to protect your data:
- End-to-end encryption for data in transit and at rest
- Regular security audits and penetration testing
- Multi-factor authentication and access controls
- 24/7 security monitoring and incident response
- Secure development lifecycle practices
Infrastructure Security
Our infrastructure is built on enterprise-grade cloud platforms with:
- Geographic redundancy and disaster recovery
- Regular backups and data recovery procedures
- Network segmentation and firewall protection
- Automated security updates and patch management
Privacy
Data Privacy Principles
We are committed to protecting your privacy through:
- Transparent data collection and usage practices
- Minimal data collection - only what's necessary
- Your right to access, correct, and delete your data
- No selling or sharing of personal information
- Clear consent mechanisms for data processing
Privacy Regulations
We comply with major privacy regulations including:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- PIPEDA (Personal Information Protection and Electronic Documents Act)
- Industry-specific privacy requirements
Compliance
Standards & Certifications
We maintain compliance with relevant standards:
- SOC 2 Type II compliance (in progress)
- ISO 27001 information security standards
- Industry-specific compliance requirements
- Regular third-party audits and assessments
AI Ethics & Governance
We are committed to responsible AI development:
- Transparent AI model development and deployment
- Bias detection and mitigation practices
- Explainability and interpretability of AI decisions
- Human oversight and accountability mechanisms
- Continuous monitoring and improvement
Business Continuity
We ensure reliable service delivery through:
- 99.9% uptime SLA for critical services
- Comprehensive disaster recovery plans
- Regular business continuity testing
- Incident response and communication protocols
Vendor Management
We carefully vet and manage third-party vendors:
- Security and privacy assessments of all vendors
- Contractual commitments to data protection
- Regular vendor audits and reviews
- Incident response coordination
Transparency & Reporting
We maintain transparency through:
- Regular security and compliance updates
- Incident disclosure and remediation reporting
- Annual transparency reports
- Open communication channels with clients
Contact Our Security Team
For security inquiries, compliance questions, or to report a security concern:
Email: security@xefai.com
General Inquiries: contact@xefai.com
Phone: 312.291.1532